OpenScape Business
OpenScape Business (OpenScape Biz) is the modern and future-proof all-in one solution for small and medium-sized enterprises offering powerful telephony (traditional or IP) with Unified Communication & Collaboration.
OpenScape Business offers an easy migration path for HiPath 3000 family.
Key Features
- Integrated voice services, presence management (presence status), drag and drop conferencing, visual voicemail (voicemail box), Auto Attendant, Multimedia Contact Center, IM (Instant Messaging), Mobility, directory access with database connection, fax, integration into business processes, and much more.
- UC clients individually customized for the workplace and way of working.
- Interface integration of OpenScape Web Collaboration.
- The perfect solution for customers with one location or network-wide solution with multiple locations.
- Depending on the existing infrastructure, different OpenScape Business models are available for various configuration sizes (X3/X5/X8). Alternatively, it is also possible to operate the OpenScape Business software on standard servers (softswitch) and even in fully virtualized environments (Business S).
- Appliance based variants come with Rack mount, Wall mount and Floor mount options.
- OpenScape Business X3, X5 and X8 supports up to 500 subscribers.
- OpenScape Business S supports up to 1500 subscribers.
- OpenScape Business comes with an integrated SBC.
OpenScape 4000
OpenScape 4000 is the converged IP communication platform for companies with up to 12,000 users. OpenScape 4000 V8 provides CPU/ Server level redundancy, geo-redundancy, business process and workflow integration, high availability, security paired with powerful performance and cost effective unified communications choices for any enterprise to increase workplace productivity and effectiveness.
Legacy HiPath 4000 systems can be conveniently migrated to OpenScape 4000 system. Upgrading to latest system provides customers with latest upgrades and security patches from OEM, IP-ready platform, OpenScape Xpert integration, SIP user enhancements and more.
OpenScape Voice
OpenScape Voice is a carrier-grade, native SIP-based soft-switch, providing comprehensive voice features across the IP network for large-scale enterprises. It is a real-time VoIP, enterprise-level product for up to 100,000 users per system providing 99.999% reliability. OpenScape Voice provides voice call connections, Point to point video call connections, Multilevel Precedence and Preemption (MLPP) service and many more enterprise grade features.
Devices & Clients
Voice communication is key in the day-to-day operations of every business. To ensure each type of worker has the right set of features and functionality to succeed in their role, Unify offers a comprehensive range of phones (hard phones) and clients (soft phones). From stylish desktop phones, laptop and smart phone clients, and cordless devices to WLAN handsets, all your communication needs.
Offerings:
OpenStage Desktop Phones
The OpenStage family is a range of handsets from entry-level to executive featuring best voice quality, ease of use, and stylish design. These phones are available for TDM environments with broad feature set.
OpenScape Deskphone phones
The OpenScape Deskphone family offers desktop handsets from entry-level to executive featuring high definition audio quality, ease of use, and elegant design. OpenScape Deskphone family has two broad categories CP series and IP 35G/ 55G phones. These phones are available for IP environments with broad suite of applications.
WLAN and Cordless Phones
OpenStage WL3 and OpenScape DECT phone S5/ SL5 phones offer two unique wireless, on-campus telephony options, based on wireless LAN Wi-Fi technology and Digital Enhanced Cordless Telecommunication (DECT) respectively.
Soft Client
OpenScape Personal Edition is a Soft Phone client which is the latest IP-based communication application that can be used in connection with communications systems to deliver phone and video functionality to a user's laptop / computer.
Mobile Clients
OpenScape Mobile the industry's most complete mobile UC suite, which enables communication anywhere from any device. Mobile client users benefit from the UC features even when they are away from their desk. OpenScape Mobile provides intuitive user experience with integrated VoIP, UC, IM/Chat, video functionality on a single client. The client can be installed on Android or iOS devices.
OpenScape Xpert
Turret or Dealer boards as they are generally referred, OpenScape Xpert provides trading and dispatching solutions which let you enjoy advanced multi-line VoIP communications in trading floors or dispatch control centers.
This is an IP based communication solution that addresses markets like trading floors in financial services organizations and dispatch operations. OpenScape Xpert finds it usage in segments like trading floors, emergency services at airports, military, command and control centres, utilities and transport. Users can deploy hard OpenScape Xpert devices or soft clients. The system uses standardized protocols and components.
OpenScape UC - Unified Communication as an application
OpenScape UC is a modern and future proof all-in–one solution for Unified Communication & Collaboration, tailored to the requirements of large enterprises with one or more locations. The solution architecture allows use of existing telephony infrastructure.
It increases team performance through seamless, intuitive, and efficient collaboration thus increasing staff productivity. UC’s audio, web, and video conferencing enhances internal as well as external collaboration and increases team productivity, while minimizing 3rd-party conferencing services and travel costs.
OpenScape Xpressions – a Unified Messaging application
To be flexible and fast, it is important for communication within the organization, and especially with customers and suppliers, to function smoothly.
OpenScape Xpressions is designed to improve internal and external communication. It supports users in the day-to-day exchange of voice, fax, and e-mail information. One central inbox for all messages—voice, email, fax; enabling mobile and home-based workers to stay connected all the time.
OpenScape Web Collaboration
OpenScape Web Collaboration is a scalable, reliable, and highly secure web conferencing solution for enterprises of all sizes. It helps teams collaborate more efficiently and cost-effectively – reducing overspending on business travel and third-party web conferencing services.
OpenScape Contact Center
It’s designed to maximize first-contact resolution through intelligent skills-based routing, along with built-in expert presence and collaboration tools. Contact Center provides intelligent skills-based routing, ensuring that all customer contacts are directed to the most qualified agents to handle the interaction, as quickly as possible thus improving workforce productivity and business process. OpenScape Contact Centre offers built-in interface to third-party or in-house CRM systems.